Annual Review How-to Guide

Provides step-by-step instructions on how to complete the Annual Review in the Online Terminal

Table of Contents:

Accessing the Annual Review

Business Information Tab

Questionnaire Tab

Owner/Officer Information Tab

Editing Owner/Officer Info

Deleting an Owner/Officer

What if I'm owned by an intermediary business?

Contact Information Tab

Editing Authorized Signer Info

Deleting an Authorized Signer

Payment Processing Methods Tab

Documents Tab

Uploading a Document

Deleting a Document

Submitting the Form

Digitally Signing the Annual Review Form


Accessing the Annual Review

Log in to the iCheckGateway.com Online Terminal. https://ot.icheckgateway.com/

POA2

 Click on the Utilities tab. 

AR1

Click on Annual Review. AR2


Business Information Tab

Enter your current business information and confirm any pre-filled fields are correct. Then click “Save” and “Next”. AR3


Questionnaire Tab

Complete the Questionnaire. Then click “Save” and “Next”. AR4


Owner/Officer Information Tab

Complete the Owner/Officer information. At least 51% ownership must be reflected. ALL individuals or businesses with at least 25% ownership in the business must be listed. (Please start with the largest shareholder and add additional owner/officers as needed.)

Please note financial institutions, government entities, and non-profit organizations are required to provide officer information rather than ownership.

Once you have completed the owner/officer information fields, click “Add” to add an owner/officer to the table. 

The owner/officer should then appear in the table.

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Editing Owner/Officer Info

If you need to edit any owner/officer information, click the red “Edit” button next to the owner/officer listed in the table. The existing information will appear in the fields above the table for you to edit. Once you have made any necessary changes, click Save.  

Deleting an Owner/Officer

If you need to delete an owner/officer, click “Delete” next to the owner/officer listed in the table. Once you have made any necessary changes, click Save.  

What if I'm owned by an intermediary business?

If you are owned by an intermediary business, please answer “Yes” at the bottom of this page and complete the extra fields that appear. Then click “Save”. Click “Next” once you are ready to proceed to the next page. AR6


Contact Information Tab

Complete the Contact Information fields.

List the Authorized Signers, Business Contact Technical Contact, and Notification Email Addresses. Descriptions of each contact can be found by hovering over the black “i” circle.

Once you have completed the authorized signer information fields, click “Add” to add the authorized signer to the table. AR7

Editing Authorized Signer Info

If you need to edit any authorized signer information, click the red “Edit” button next to the authorized signer listed in the table. The existing information will appear in the fields above the table for you to edit. Once you have made any necessary changes, click Save.  

Deleting an Authorized Signer

If you need to delete an authorized signer, click “Delete” next to the authorized signer listed in the table. Once you have made any necessary changes, click Save.  


Payment Processing Methods Tab

Check any Payment Processing Methods you are currently using. All merchants have access to the Online Terminal, so it is checked by default. Indicate any other ways you are processing payments with iCheckGateway.com. If you are using an API Integration, please indicate what type in the Details box.

Descriptions of each payment method can be found by hovering over the black “i” circle. 

Select the owner/officer who will be signing the annual review from the dropdown box and complete any remaining fields. Then click “Save” and “Next”.

Note: If you need to update the email address the form is sent to, click “Back” to update the email address on the Owner/Officer Information tab and then click Save. AR8


Documents Tab AR9

Uploading a Document

Select a Document Type from the dropdown menu.

Click the “Choose File” button to navigate to the file stored on your computer.

Click the “Upload” button.

To upload an additional file, follow the same steps.

Deleting a Document

To delete a file, click “Delete” next to the filename in the table.

Submitting the Form

Once you are finished, click the "Send for Signature" button and then click "Submit". This will send a PDF to your email address to sign, and your completed Annual Review Form will be submitted to iCG for review.  


Digitally Signing the Annual Review Form

An email will be sent to the owner/officer email selected for them to digitally sign. It will come from adobesign@adobesign.com with the name “ICG Underwriting”. To ensure that you receive this email, please add adobesign@adobesign.com to your address book or safe list. AR10

Click “Review and Sign” and follow the prompts in the Adobe PDF to complete.

Once completed, the signing owner/officer should receive an email confirmation from Adobe Sign and the signed form will be sent to iCheckGateway.com for review. AR11

 

iCheckGateway will reach out to you with any questions that may arise or if any additional information is needed.