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      Why can't I see the Settings window to set up my credentials?

      You may have a setting enabled in QuickBooks that does not allow integrated applications to access your company file. Follow these steps to disable that setting.

      UninstallEditPref4

      1. Open the Edit menu in the top left corner of QuickBooks and click Preferences.
      2. Click Integrated Applications on the left-hand navigation bar of the Preferences window.
      3. Click on the Company Preferences tab.
      4. If “Don’t allow any applications to access this company file” is checked, uncheck it and click OK. 
      5. Open Company -> iCheckGateway.com -> Settings to verify you can now set up your configuration using your site credentials. If the settings window still does not appear, please contact support.